ITServ combined its first monitoring software with artificial intelligence ChatGPT. This software, combined with advanced machine learning models and algorithms, was transformed into a program that can analyze problems and provide solutions using artificial intelligence technology.
ITServ, operating under ITGroup, launched its first national certified software product ITOC last year. ITOC allows companies to monitor their technological infrastructure 24/7 from anywhere, through smartphones, tablets or computers. It also provides a 24/7 intervention team to not only detect problems but also resolve them quickly.
ITServ announced that it will offer a groundbreaking service by combining its national certified software product ITOC with the artificial intelligence algorithm ChatGPT, which will be a first among infrastructure monitoring software. ChatGPT, modeled by ITServ engineers, has been integrated with ITOC. Thanks to the new module created with the support of artificial intelligence and machine learning, all companies using ITOC can be more secure in case of a possible anomaly situation.
ITGroup CEO Mehmet Ertan Erdogan stated that they have combined their products with machine learning methods and developed a new ChatGPT supported module to enable their teams to move faster in complex and challenging problems.
ITOC discovers the network, power, server, storage, cooling, and other equipment in a company’s infrastructure as soon as they are integrated. Following this discovery, it detects possible problems in devices and software in real-time and reports them to the relevant managers. In case of possible issues, all employees receive notifications.
ITServ’s move in providing services for companies in Turkey is seen as a good step to offer the importance and convenience of keeping up with technology to people. At the same time, it is also evaluated as a correct move to facilitate the work of companies.