Justin Sun, a Chinese entrepreneur and the founder of the TRON blockchain platform, has been actively involved in the cryptocurrency and blockchain industry and has been recognized as one of the most influential figures in the space. CEO of HuobiGlobal and TRX, has announced that users can now get their balance their former FTX Balance on Huobi Global or Poloniex with their customer code.
Justin Sun, after announcing this via tweet on his page, changed the tweet. He announced that now users can check their former FTX balance on Huobi Global and Poloniex with their customer code.
Users can now check their FTX Balance at Huobi Global or Poloniex.
For checking your former FTX Balance at Huobi Global: https://www.huobi.com/ftx
For checking your former FTX Balance at Poloniex: https://poloniex.com/ftx
Customer Code F.A.Q
Q: What is a Customer Code?
A: A Customer Code is a unique identifier that FTX’s bankruptcy team creates for each user and is different from an FTX UID. With a Customer Code, you can find information about your FTX balance on this webpage.
Q: What if I don’t know my Customer Code?
A: If you don’t know your Customer Code, you can try fuzzy searches with the currencies you hold in your FTX account and their approximate amount. You can then narrow down the list by examining the balance of each Customer Code shown in the results. Please note that the FTX balances are provided according to the snapshot between 11/11/2022 and 11/12/2022.
Q: Why can’t I find my account in the results?
A: Currently, the publicly disclosed information does not cover the account balance and Customer Code of all FTX users. We will continue to update the data as more information becomes available.
Q: Where is the data from? How to secure my account information?
A: All data comes from the public disclosure of FTX’s claims agent, Kroll. To secure the information about your account balance, please do not share your Customer Code with any third parties.
Justin Sun also added to his tweet that “As a socially responsible crypto exchange with global influence, Huobi and Poloniex closely follows the FTX case and stands with the affected users. A tool for FTX customers to query their assets quickly and easily.”
“I am one of the creditors of FTX and we are committed to working with the community to ensure that both FTX users and creditors can eventually recover as much of their assets as possible.”