The bankrupt crypto exchange FTX announced that it has temporarily suspended user accounts in order to prevent potential future incidents or additional damages following the recent Kroll cyber attack.
In response to Kroll’s cybersecurity incident, FTX has taken the precautionary measure of temporarily freezing affected user accounts within the customer claims portal. We thank you for your patience, and will provide additional information regarding next steps in due course.— FTX (@FTX_Official) August 25, 2023
Following the Kroll cybersecurity breach, the suspension of affected user accounts was emphasized to minimize potential future threats.
No Impact on Account Passwords or Financial Funds
Furthermore, FTX confirmed that the data submitted through the Kroll customer request portal is secure and valid, addressing user concerns. Additionally, the exchange stated that the cybersecurity breach had no impact on user account passwords, internal systems, or financial funds.
Continued Enhancement of Cybersecurity Measures
Moreover, FTX stated that Kroll did not access any information regarding customer accounts and their internal systems remained unaffected by the attack. Finally, to further alleviate user concerns and ensure transparency, FTX highlighted its commitment to enhancing cybersecurity measures.